Privacy Policy

We commit ourselves to protecting and respecting your privacy when visiting our website.

This privacy policy sets out how we will process and use any personal data that you provide to us. Please read the following information to understand our practices with regards to your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

  • Any information that you provide by filling in forms on our site. This includes information provided at the time of registering to use any facilities available on our site, posting material, requesting further services or subscribing to any service offered by us on the site. We might also request further information and if you should report a problem with our site.
  • We may keep a record of any correspondence if you should contact us.
  • Details of the resources you access and of your visits to our site.
  • Details of transactions you may carry out through our site and of the completion of your orders.

Internet Protocol (IP) Addresses And Cookies

We may collect information about your computer; this is statistical data concerning your browsing actions and does not identify you individually. This information includes your IP address where available, operating system and browser type, for system administration and to report collective information to our advertisers.

We may also collect information about your general internet usage using cookie files stored on the hard drive of all computers. The cookies contain valuable information that is transferred to your computer’s hard drive. In collecting this information we are able to improve our site and deliver a better and more personalised service.

You can refuse to accept cookies but note that in doing this you may be unable to access certain parts of our site. You can do this by activating the setting on your browser which allows you to refuse the setting.

Our advertisers may also use cookies but please note that we have no control over this.

Where We Store Your Personal Data

Any data that we collect from you may be stored at, and transferred to, a destination outside the European Economic Area (EEA). This data may also be processed by staff that operates outside the EEA working us or one of our suppliers. In submitting your personal data, you agree to such a transfer and the storing and processing of this data. To ensure that your data is treated securely and in accordance with this privacy policy we will endeavour to take all reasonable necessary steps in protecting your privacy.

We will do our best to protect your personal data, unfortunately, the transmission of information over the internet is not entirely secure and we cannot guarantee the security of data transmitted to our sites. Any transmission of data is at your own risk.

Uses Made Of The Information

We use the information held about you in the following ways:

  • To notify you of any changes to our service.
  • To ensure that the content of our site is presented in the most effective manner for you and your computer.
  • Where you have consented to be contacted, to provide you with the information, products and services requested from us or information that we feel will be of interest to you.
  • To allow you to participate in interactive features of our service, should you choose to do so.
  • To allow ourselves to carry out our obligations concerning any contracts entered into between you and us.

We may also use your data to inform you and provide information on goods and services that may be of interest to you. If you do not want your data used in this way, please do not respond to any emails you may receive from us confirming that you wish to subscribe to any of our mailing lists. If you want your data to stop being used in this way, all such emails will provide a link through which you can terminate your subscription.

We do not disclose information which will identify individuals to our advertisers. We may however provide them with collective information about our users. We may also use collective data to help our advertisers reach their target audience.

Disclosure of your information

We may disclose your personal information to our suppliers and subcontractors to allow us to carry out our duties as set out in the pages of this website. We may also disclose your personal information to third parties if we are under a duty to comply with any legal obligation to disclose or share your personal data; to protect the rights, property and safety of our customers or others, or to enforce our terms of use for the site; and for the purposes of fraud protection and credit risk reduction, which may include exchanging information with other companies and organisations.

Third-party websites

From time to time our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you visit any of these sites, please note that they are not governed by this privacy policy. You are advised to check any existing privacy policy they have before submitting any personal data. We are not responsible for the policies or content of external internet web sites.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Third-Party Advertising

We may use third-party advertising companies to serve advertisements when you visit our website. If we do so, these companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

Changes To Our Privacy Policy

We reserve the right to change our privacy policy from time to time as dictated by the needs of the business. Notice of such changes shall be posted on this page.

Access To Information

In accordance with the Data Protection Act, you can exercise the right to access any information we hold about you. Any request may be subject to a fee of £10 in order to meet our costs in providing any details of the information we may hold about you.

Contact Information

We welcome any questions, comments and requests regarding this privacy policy. Please make use of this help desk service to contact us.